Ankit Agrawal
Head of Wio Business | Wio Bank
Ankit Agrawal is the Head of Business for Wio Bank, the region’s first platform bank created to reboot banking for all. Wio is the fastest growing bank in the UAE and celebrated profitability in its first full year of operations in 2023.
A creative thinker and customer-oriented digital banker, Ankit is developing and implementing integrated strategies to drive business growth, product & geographical expansion, customer adoption, engagement and satisfaction. He brings nearly 20 years of demonstrated success and proven innovative business-building capabilities to Wio. Ankit is on a journey with Wio to build an intelligent, integrated platform that offers unique, transparent and convenient financial functions and solutions to customers.
Before Wio, Ankit helped launch Liv, the first digital bank in the region in 2016. He is passionate about Digital and making customer lives better.
Ankit holds a Masters in Business Administration in Strategic Management from Toronto, Canada and IIM Ahmedabad, India along with Digital Transformation Leadership certification from INSEAD Business School.
Ankit Agrawal is the Head of Business for Wio Bank, the region’s first platform bank created to reboot banking for all. Wio is the fastest growing bank in the UAE and celebrated profitability in its first full year of operations in 2023.
A creative thinker and customer-oriented digital banker, Ankit is developing and implementing integrated strategies to drive business growth, product & geographical expansion, customer adoption, engagement and satisfaction. He brings nearly 20 years of demonstrated success and proven innovative business-building capabilities to Wio. Ankit is on a journey with Wio to build an intelligent, integrated platform that offers unique, transparent and convenient financial functions and solutions to customers.
Before Wio, Ankit helped launch Liv, the first digital bank in the region in 2016. He is passionate about Digital and making customer lives better.
Ankit holds a Masters in Business Administration in Strategic Management from Toronto, Canada and IIM Ahmedabad, India along with Digital Transformation Leadership certification from INSEAD Business School.
Panel Discussion: Global Fintech Perspectives: Understanding Consumer Behaviors in Different Regions
Consumer behaviors in the financial sector vary significantly across different regions, presenting unique opportunities and challenges for fintech companies. This panel brings together leaders from different regions to explore how regional differences shape the design and usability of financial technology. Our panelists will share insights and use cases into the cultural, economic, and regulatory factors that influence UX and discuss how fintech companies can create tailored, user-centric experiences to meet the diverse needs of consumers in these markets.
24° TRENDS
Day 3
Panel: Beautifying Financial Services: Innovating CX and Customer Engagement in the Financial Services Industry
Fintech solutions are evolving to enhance customer engagement. In this session, we will investigate how Fintech’s and financial institutions are creating data-driven personalised experiences. Moreover, we will discover how innovative Fintech’s are utilising immersive technologies such as: gamification, app push notifications, dynamic data displays, charts, graphs, QR-code based payment systems, recommended actions and voice enabled services, to increase engagement and help users progress towards achieving their personal financial goals.
24° TRENDS
Day 3
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