Financial Services industry has been disrupted by multiple factors including changing consumer needs, strengthening regulation and advancement of competition. It's not easy for banks and traditional institutions to keep up with this pace of change especially when competing with fintechs known for their speed of execution and agility. HSBC addressed the need to innovate in the international payments space by launching Zing, a fintech within its Group. Learn how this was achieved, the learnings, and the critical success factors from one of the original founders.