C-Level Financial Services Executive, with over 20 years of diverse experience and proven skills in aligning business strategy, objectives, business development and operations management to achieve maximum operational impact, whilst managing costs effectively. Crisis management professional and a Growth-focused leader with expertise covering transformation , business analysis, strategy development, cross-functional team collaboration, insurance, technology solutions and project management. Passion and knowhow focused on revolutionizing Transformation, Customer Experience and Customer Service whilst monitoring returns on investment and enhancing the bottom line. Leader that happily accepts challenges, Motivates the team to outperform, Leads Change and know how to implement it. Can smartly and quickly approach new business challenges, understand and redefine them.